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A knowledge base gives your assistant your company’s context. Instead of answering from general knowledge, the assistant searches your workspace’s knowledge base and grounds its answers in what it finds — with your permission model applied.

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Sources

Your workspace has a default knowledge base fed by three kinds of sources:

Uploads

PDFs, Word documents, and other files your team uploads directly.

Websites

Pages you point Kelasa at — handbooks, wikis, public docs.

Integrations

Content synced automatically from connected tools when you connect them.

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How it works

When a source is added, Kelasa ingests its content — splitting documents into searchable passages and indexing them for semantic search. When you ask the assistant something, it retrieves the most relevant passages and answers from them. Integration sources stay in sync automatically: connect a tool, and its knowledge content flows into the knowledge base without manual re-uploads. A source shows as Ready once its content is searchable.

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Managing knowledge

Everything lives under Knowledge in the web app: add or remove sources, watch sync status, and see what the assistant can draw from. Removing a source removes its content from search.